Return & Exchange Policy

At Rennah.com, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and exchange process.

Returns

• You have 15 days from the date of purchase to return your item(s) for a full refund, excluding return shipping costs.

• To be eligible for a return, your item must be unused and in the same condition that you received it.

Exchanges

• If you would like to exchange your item for a different one, you can do so within 15 days of purchase. The item must be unused.

• Please note that return shipping costs will apply for exchanges as well.

How to Initiate a Return or Exchange

1. Email our customer support team at customersupport@rennah.com with your order number and reason for the return or exchange.

2. Once your return is approved, we will provide instructions on how to ship the item back to us.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

• If approved, a refund will be processed, and the credit will be automatically applied to your original payment method within a few days.

• Return shipping fees are non-refundable.

For any additional questions, feel free to contact us at customersupport@rennah.com